Shipping & Installation

Just as we do not trust anyone but our own team to design and manufacture our furniture, we do not trust anyone else to deliver it. At a time convenient to you, our shipping and installation team will deliver your order to your home or office. This minimizes the chances of a mishap and ensures that your furniture reaches you in perfect condition.

Currently we deliver furniture to New Delhi, Gurgaon, Noida, Greater Noida, Ghaziabad, Dwarka, Bhiwadi, Manesar, Sohna, Faridabad and Sonipat. We do not charge a shipping or installation fee.

For furniture that is ordered as is, the order will be shipped 10-14 days after order confirmation. In the case of custom orders, it will take a little longer to ship your order. This depends largely on the amount of customization required. If a new design needs to be conceptualized, manufacturing will begin only after the design has been signed off by you.

We would like you to be present when we deliver and install your furniture. Hence, before attempting delivery, you will receive a call from our team to set up a time for delivery that suits you most. While we do our best to ensure that your order reaches you within the promised delivery period, there may be unforeseen circumstances that cause a delay. In such instances, out team will contact you and update you of when the delivery will be made.

Each piece of furniture is individually packed to withstand shipping and weather conditions. It is first wrapped in bubble wrap sheets and corrugated cardboard before being placed in containers. Foam blocks and cardboard lining is used to keep the furniture from moving while in transit. This ensures minimal damage. After installation, our team will remove all the packing material from your site.

To ensure satisfaction please check the following points while accepting delivery:

  • All the pieces have been installed and have no parts missing
  • The furniture is not chipped, scratched or broken in any way
  • The furniture stands upright and is stable
  • The internal parts of the product such as drawers etc are well finished. Please note, the finish of these parts will not match the exterior finish
  • In case of custom wood polishes, please confirm that the polish matches the sample

We maintain very high quality standards and hence the chances of your having received a defective product are very low. However, if you are not completely satisfied with your furniture, please bring it to the attention of our delivery team or contact out customer service team.

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